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Tracking |
Boat Owner's World strives to give our customers the best service
possible.
After you have purchased an item in either PayPal or Google Checkout
they will transmit an email
confirming receipt of your order. We will not send another
type of confirmation.
Most orders are shipped direct from the manufacturer or a
distributor. They send the tracking information to us and then we
forward this information on to our customers via PayPal or Google Checkout. This is done
automatically. There may be a few days delay due of this
process.
For larger shipments such as pedal boat, canoes and kayaks, where your
order is shipped by truck and we cannot give an exact delivery date,
we will supply the carrier name, telephone and pro bill number. We
also verify the status of all moving freight daily.
If you wish we will call you personally or leave a message on
your answering machine with this information.
All our tracking services are NOT automated. If you reply to our
emails they will be received by one of our staff and we will reply to
your question or request usually within 24 hours (Monday - Friday).
Our Customer Service telephone number is 1 866 280 3475
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